CHECK-IN / CHECK-OUT
Please note that our Check-In time is 2pm and our Check-Out time is 10.00am. For early check-in and late check-out please contact our friendly team to confirm availability and cost if applicable.
The person registering at Check-In must be a minimum of 18 years of age and at least one adult of 18 years or older staying in booked accommodation room(s) must be present at all time.
A valid (government authorized) photo ID is required upon check-in. You also must show a valid credit card upon Check-In. This credit card must be in the same name as the guest's name on the booking confirmation. Alternatively a security deposit of $100 per night will be required upon Check-In.
Upon Arrival the full accommodation for the full stay amount will be settled.
Upon Departure my account will be settled by the Hotel using the credit card on file unless payment has been organized at the Reception.
Please note that a surcharge of 3% does apply to all credit card payments made at the Hotel. Alternatively you may wish to pay by Eftpos which will not incur a surcharge. We only accept contactless payment – Cash payments are not accepted.
The Owner of This Hotel will Retain the information on file to help deliver better services to you in the future and to send you offers related to goods or services in the tourism, hospitality or accommodation industries. You may elect to stop receiving offers from us at any time.
Your opinion is valued. Following your departure we will invite you via email to provide your feedback and we would very much appreciate hearing from you.
Please let us know if you do not wish to provide feedback.
Let us know if you do not wish to receive marketing information from the Owner of this Hotel or the Accor Group (if applicable) as a result of the disclosure of information during your stay.
Other than as provided for by the legislation and as follows, I agree that the Hotel accepts no responsibility whatsoever, irrespective of cause, for loss or damage to motor vehicles or guest property.
I confirm that my liability for this account is not waived, and I agree to be held personally responsible in the event that the indicated persons and any guests staying in my room, company or association fail to pay for any, part, or the full amount of the invoice charges accrued during my stay. Any damage to the room or property may be charged to nominated credit card or method of payment for incidentals, plus a charge for any resultant loss of income if applicable.
I also authorize the Hotel to charge my credit card for amounts owing to the Hotel and all 3rd parties which I did not disclose at the time of settling my account.
To ensure a restful stay for all our guests, the hotel enforces a strict zero tolerance noise disturbance policy between 2230hrs – 0630hrs. Parties and loud gatherings are not permitted in guest rooms.
Smoking within the building is strictly prohibited. Smoking will result in fines from $250 to $1150 and any appropriate cleaning and loss of income charges.
For the safety of guests and staff, the Hotel reserves the right to refuse to serve guests, due to intoxication.
In circumstances where staff judge the level of intoxication to be such that it may be unsafe for the individual concerned to stay at the Hotel or for staff or other guests to be around that person, the intoxicated guest may be asked to leave without refund of accommodation.
Where property damage is sustained by the Hotel, a spoilage fee may be charged.
1. Staff of Beachside Resort and agencies associated with this promotion are ineligible to enter.
2. Promotion commences as specified on current promotional material and winner will be announced as per specified on current promotional material.
3. To enter simply agree to the competition terms and conditions, make any booking / reservation in with Beachside Resort.
4. Entries requirements must be met in full and before the close date of the promotion.
5. The winner will be contacted by phone and email on the next business day using contact details provided in their entry. They may be asked to verify their proof of purchase /ID.
6. The Winner is required to provide identification to claim the prize (e.g. driver’s licence, passport, birth certificate).
7. The Winner will take responsibility for all necessary arrangements and costs outside of winning this prize (e.g Transportation/ Pick up costs).
8. Beachside Resort and associated agencies and companies shall not be liable for any loss or damage whatsoever (including but not limited to indirect or consequential loss) or for any personal injuries suffered or sustained in connection with taking any of the prizes except for any liability which cannot be excluded by law.
9. Beachside Resort reserves the right to exclude any person from participating in the Promotion on reasonable grounds.
10. Beachside Resort reserves the right to refuse to award the prize to an entrant who Beachside Resort decides (in its sole discretion) has violated the terms and conditions, does not meet the outlined criteria or has gained unfair advantage in participating in the promotion. In this case the prize will be redrawn.
11. Prizes cannot be redeemed for cash. Beachside Resort is neither responsible nor liable for any change in value of a prize occurring between the publishing date and the date the prize is claimed.
12. By entering you grant Beachside Resort exclusive permission to use your name, characters, photographs and likeness in connection with the Beachside Resort Promotion and for future promotion and marketing purposes and waive any claims to royalty, right or remuneration for such use. This information will not be sold, rented, or passed on to any third party company.
13. Beachside Resort reserves the right in its sole discretion to disqualify any individual who tampers with the entry process and to cancel, terminate, modify or suspend the promotion with reference to all relevant state and territory regulations.
14. Beachside Resort is not responsible for any late, lost or misdirected entries.
15. All entries become the property of Beachside Resort.
16. All customers who agree to the submission of their details upon entry will be recorded in our database. This information will not be sold, rented, or passed on to any third party company.
17. The promoter is: Beachside Resort Whitianga
Website Terms & Conditions
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Telephone: (04) 385 1304
Free Phone: 0800 PRIME ACCOMMODATION (0800 774 632)
Monday – Friday 9am – 5.00pm
If you wish to contact us outside office hours please do so via email at [email protected] and we will respond to all queries on our return.
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